Arçelik A.Ş. has made a point of offering products that make its customers’ life easier and richer since its establishment. Acting with the perspective of customer satisfaction and environment-friendliness, the Company defines the secret of its success as “quality product, superior sales power and effective after-sales services.”
The secret of Arçelik A.Ş’s success lies in “product quality, strong sales organization and effective after-sales services.” This formulation has never changed since our establishment.
In all our markets, our relationship with the customer does not end after the sale; on the contrary, it starts and continues upon purchase. Our model of customer satisfaction, being a standard now, shapes our policy with outstanding “Total Quality Principle” and with the customer oriented approach even at the initial stage.